Human Resources



Ken supported the growth of the TechnoServe Coffee Initiative by providing a Training and Management skills needs assesment, leadership facilitiation including group and 1 on 1 coaching...read more
Christopher Jordan - Former Regional Deputy Director, TechnoServe East Africa Coffee Initiative


Designed Performance, LLC is a coaching consulting practice helping leaders make change happen as they pursue the future. We focus on specialty food enterprises emphasizing the people-side of manufacturing and supply chain. We partner with leaders and their teams to develop and implement their people plan to achieve their vision. The work brings success to start-ups, expanding operations, implementing technology and building client capabilities.

About Ken Kaufmann

new-headshotMr. Kaufmann brings 20+ years experience designing, delivering, implementing, and evaluating people initiatives across the enterprise. Ken’s areas of expertise include coaching, leadership development, job/process/organization design, new facility start-up, and change management. He translates the people needs of initiatives for supply chain, manufacturing, IT and engineering with a frontline perspective to help leaders achieve their goals.

Ken spent 10+ years working with Starbucks Coffee Company gaining hands-on experience opening facilities, designing work groups and leading cross-functional teams with stints in human resources, supply chain, retail and IT. He earned his Master’s degree in Adult Education and Training from Seattle University and coaching credentials through the Hudson Institute. He is a skilled facilitator with hands-on experience facilitating groups, leading cross-functional initiatives and engaging leaders.

In addition to his time with Starbucks, Ken worked in learning and development roles in health care, consulting on learning technology, international development, environmental health and safety. He also spent a year working with the East Africa Coffee Initiative on agronomy and quality initiatives to improve the livelihood of smallholder coffee farmers.


  • International Coaching Federation Certified
  • Certified Hudson Institute Coach
  • M.Ed. Adult Education and Training, Seattle University
  • MS Washington State University, BS University of Wisconsin – Platteville
  • Link to resume
  • Link to CV
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